TY - BOOK AU - American Productivity & Quality Center AU - American Productivity & Quality Center TI - Leveraging Knowledge Across the Value Chain: Best Practices Report SN - 9781932546644 PY - 2006/// PB - APQC American Productivity & Quality Center N2 - In Leveraging Knowledge Across the Value Chain, discover why forward-thinking organizations no longer support stand-alone knowledge management programs, but are integrating an entire suite of process improvement, learning, and knowledge management approaches to improve performance all across the value chain. This report covers best practices related to competing on knowledge, creating and managing knowledge-sharing relationships, fostering an environment conducive to such partnerships, building the necessary IT infrastructure, and gauging results. Included are in-depth case studies of Buckman Laboratories, Caterpillar, Raytheon, Tata Steel, and U.S. Air Force Materiel Command.   UR - https://international.scholarvox.com/netsen/book/88805652 ER -