TY  - BOOK
AU  - Béraud,Paul
AU  -  Chalancon,Benoit
AU  -  Pénet,Caroline
AU  -  Vittoz,Aurélie
AU  -  Leca,Herminie
TI  - Being in a crisis and having a telephone. Issues and psychiatric modalities
PY  - 2021///.
							
N1  - 89
N2  - Based on the analysis of the implantation of a system of telephone listening, we offer a reflection on the issues involved in providing support by telephone in a public hospital establishment. Set up during the health crisis linked to Covid-19, the system makes it possible to evaluate and orientate multiple and varied requests received at a distance, and also imposes a reorganization of our frameworks of professional practice which we will discuss from three angles: the trinome of listeners (nurse, social worker, psychologist); the injunction to respond; and the distant proximity created by the virtual dimension of the telephone. The particular context of the shutdown permeates the whole of our reflection, because it created a temporal suspension and a sensitive experience without precedent in our contemporary societies, calling into question our roles as carers and our ways of caring
UR  - https://shs.cairn.info/journal-connexions-2021-1-page-97?lang=en&redirect-ssocas=7080
ER  -