TY - BOOK AU - Vicdan,Handan AU - Pérezts,Mar AU - Fuat Fırat,Asım TI - License to heal: Understanding a healthcare platform organization as a multi-level surveillant assemblage PY - 2022///. N1 - 41 N2 - Platform organizations bring renewed attention to power disparities and risks in the rise of surveillance capitalism. However, such critical accounts provide a partial understanding of the complexity of surveillance phenomena in such shifting socio-technical and digital environments. The findings from a netnographic investigation of a healthcare platform organization, PatientsLikeMe, unravel how platforms become the locus where multi-level flows of surveillance converge, thereby constituting what we identify as a surveillant assemblage. We develop a comprehensive approach for understanding how platforms constitute a dynamic crossroads of micro-, meso- and macro-surveillance phenomena within and beyond the online communities they create. This study highlights this surveillant assemblage’s emerging practices and potentially empowering outcomes that enable multi-stakeholder involvement in big data and knowledge generation in healthcare. Broader implications of multi-level surveillance in and through platforms are discussed UR - https://shs.cairn.info/journal-management-2021-4-page-18?lang=en&redirect-ssocas=7080 ER -