TY - BOOK AU - Bacache-Beauvallet,Maya TI - 4. What Outcomes for Public Management and Managerial Logic in Administration? PY - 2016///. N1 - 83 N2 - I briefly summarize various public management reforms since the 1980s in OECD countries and emphasize human resources reforms introduced by the new public management. I first try to define what is involved in the notion of public management, in particular in the literature on management and in the field of the economics of personnel. I recall the main framework of the principal-agent model and highlight the perverse effects of incentives and performance indicators, primarily in the unequal treatment of users and the demotivation of staff and users UR - https://shs.cairn.info/journal-regards-croises-sur-l-economie-2016-1-page-62?lang=en&redirect-ssocas=7080 ER -