Beau, Pauline
The strategic use of management tools in the prevention of psychosocial risks. The case of evaluation questionnaires
- 2022.
30
Organizations have a legal obligation to prevent psychosocial risks. As a result, they use management tools in a strategic way. This qualitative study conducted in a banking group shows that the use of an evaluation questionnaire contributes to an objectification of psychosocial risks, to a normalization of their existence, and to an individualization of their causes. Our results criticize the use of management tools in the representation, understanding, and prevention of psychosocial risks.