000			01743cam a2200265zu 4500
001			88962064
003			FRCYB88962064
005			20250429184157.0
006			m o d
007			cr un
008			250429s2014 fr | o|||||0|0|||eng d
035			_aFRCYB88962064
040			_aFR-PaCSA _ben _c _erda
100	1		_aMills-Porter, Michelle
245	0	1	_aPhone Genius _bThe art of non-visual communication _c['Mills-Porter, Michelle']
264		1	_bSRA Books _c2014
300			_a p.
336			_btxt _2rdacontent
337			_bc _2rdamdedia
338			_bc _2rdacarrier
650		0	_a
700	0		_aMills-Porter, Michelle
856	4	0	_2Cyberlibris _uhttps://international.scholarvox.com/netsen/book/88962064 _qtext/html _a
520			_aTake your communication to a whole new level. Become a Phone Genius! You probably already have a technical manual that tells you how to use your telephone efficiently. Yet there has never been a manual that tells you how to actually communicate effectively using this highly important piece of business equipment. Until now. In Phone Genius you will discover: Why talking to someone you can't see is so much harder than in person. What technology does to your voice and how you can change that. How to recognise behaviour and language patterns so as to pre-empt the needs and wants of others. How to increase your effectiveness over the phone and gain better results. Michelle Mills-Porter passes on her skills in using the telephone as her main tool of communication. Using stories and lessons gleaned from her 25 years of making calls, building business relationships and securing high level appointments, Michelle will show you how you too can become a Phone Genius.
999			_c1331079 _d1331079