000			01538cam a2200277 4500500
005			20250112021342.0
041			_afre
042			_adc
100	1	0	_aCrouzet, Sylvie _eauthor
245	0	0	_aThe hidden cost-performance method in support of the purchasing function
260			_c2022.
500			_a65
520			_aThis article deals with the instrumentation of purchases using the hidden cost-performance method. The issue can be expressed in the form of the following question: How does the hidden cost-performance method apply to purchases and what are its contributions? The study is based on a twenty-four-month intervention-research carried out in the insurance sector with a reflective practitioner positioning. The results show that the hidden cost-performance method applies to purchases by providing buyers with the means to categorize dysfunctions and integrate them into the purchase cost. The taking into account of dysfunctions by the buyer will reinforce the trust/legitimacy of the purchasing function in the eyes of internal customers.
690			_ahidden cost-performance
690			_aintervention-research
690			_alegitimacy
690			_apurchase cost
690			_areflective practitioner
690			_ahidden cost-performance
690			_aintervention-research
690			_alegitimacy
690			_apurchase cost
690			_areflective practitioner
786	0		_nACCRA | 15 | 3 | 2022-10-19 | p. 41-59
856	4	1	_uhttps://shs.cairn.info/journal-accra-2022-3-page-41?lang=en
999			_c135588 _d135588