000 01469cam a2200229 4500500
005 20250112031247.0
041 _afre
042 _adc
100 1 0 _aNagati, Haithem
_eauthor
700 1 0 _a Rebolledo, Claudia
_eauthor
700 1 0 _a Cheour, Mourad
_eauthor
245 0 0 _aThe effect of logistical services and promotional activities on retailer satisfaction and commitment
260 _c2018.
500 _a66
520 _aLogistical services and promotional activities are two key instruments manufacturers can use to increase retailer satisfaction and commitment. Relationships between logistical services and promotional activities and retailer satisfaction and commitment are explored using data from a survey of tobacco product retailers. Results support the positive association between logistics and promotional activities and retailer satisfaction, which also mediates the relationship with retailer commitment. Survey data also suggest the presence of an interaction between logistics and promotional activities. A number of best practices are suggested for manufacturers wishing to increase their retailers’ commitment.
690 _aauthenticity
690 _acommodification process
690 _aconnoisseurship
690 _agastronomic and Bacchic brotherhoods
786 0 _nDécisions Marketing | o 90 | 2 | 2018-06-25 | p. 55-73 | 0779-7389
856 4 1 _uhttps://shs.cairn.info/journal-decisions-marketing-2018-2-page-55?lang=en
999 _c154803
_d154803