000 02568cam a2200289zu 4500
001 88814437
003 FRCYB88814437
005 20251020123559.0
006 m o d
007 cr un
008 251020s2013 fr | o|||||0|0|||eng d
020 _a9780124157811
035 _aFRCYB88814437
040 _aFR-PaCSA
_ben
_c
_erda
100 1 _aTullis, Thomas
245 0 1 _aMeasuring the User Experience
_bCollecting, Analyzing, and Presenting Usability Metrics
_c['Tullis, Thomas', 'Albert, William']
264 1 _bElsevier Science
_c2013
300 _a p.
336 _btxt
_2rdacontent
337 _bc
_2rdamdedia
338 _bc
_2rdacarrier
650 0 _a
700 0 _aTullis, Thomas
700 0 _aAlbert, William
856 4 0 _2Cyberlibris
_uhttps://international.scholarvox.com/netsen/book/88814437
_qtext/html
_a
520 _aMeasuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data. Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system. Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed. Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience
999 _c1554669
_d1554669