000			01792cam a2200289zu 4500
001			88973508
003			FRCYB88973508
005			20251020125719.0
006			m o d
007			cr un
008			251020s2023 fr | o|||||0|0|||eng d
020			_a9781787784673
035			_aFRCYB88973508
040			_aFR-PaCSA _ben _c _erda
100	1		_aBarrow, David
245	0	1	_aEducation in Service Management _bA guide to building a successful service management career and delivering organisational success _c['Barrow, David', 'Kingston, Andrew']
264		1	_bIT Governance Publishing _c2023
300			_a p.
336			_btxt _2rdacontent
337			_bc _2rdamdedia
338			_bc _2rdacarrier
650		0	_a
700	0		_aBarrow, David
700	0		_aKingston, Andrew
856	4	0	_2Cyberlibris _uhttps://international.scholarvox.com/netsen/book/88973508 _qtext/html _a
520			_aAn Education in Service Management – A guide to building a successful service management career and delivering organisational success IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts. ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how: Working in or with ITSM enables you to build a career that spans global industries, locations and sectors; ITSM roles vary from service desk analyst to chief technology officer or consultant; and As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.
999			_c1558934 _d1558934