000			02066cam a2200277 4500500
005			20250112034814.0
041			_afre
042			_adc
100	1	0	_aAybar Jimenez, Paola Elena _eauthor
245	0	0	_aCoping with digital innovation impacting small family firms in the Dominican Republic
260			_c2021.
500			_a29
520			_aThe importance of digital innovation for businesses is widely acknowledged. Nevertheless, little research has been carried out exclusively into how digital innovations are used and managed in family-owned businesses. How do organizations transform themselves by implementing these innovations, and what is their capacity to do so—particularly small family firms in Latin America? This paper attempts to reduce this knowledge gap using a grounded theory approach, a qualitative methodology with case studies of small family businesses in the Dominican Republic, and semi-structured interviews. The main result shown by this research is that there is room for digital innovation in these firms in order to cope with market demands and customers’ expectations. Digital innovation strongly relies on social media to promote the company’s offerings, on the use of a wide variety of financial services to capture revenue streams, on provisions from international suppliers to ensure high quality and competitive prices, and on the use of the internet to communicate with stakeholders. The family’s first and second generations make complementary contributions to the development of the business, combining tradition and technology.
690			_asmall business
690			_adigital innovation
690			_afamily firms
690			_aLatin America
690			_aDominican Republic
690			_asmall business
690			_adigital innovation
690			_afamily firms
690			_aLatin America
690			_aDominican Republic
786	0		_nManagement & Prospective | Volume 37 | 5 | 2021-01-18 | p. 85-103
856	4	1	_uhttps://shs.cairn.info/journal-gestion-2000-2020-5-page-85?lang=en
999			_c169728 _d169728