000			01455cam a2200253 4500500
005			20250112035109.0
041			_afre
042			_adc
100	1	0	_aNgan, Jules-Alain _eauthor
245	0	0	_aMediation: Concept, models, and approaches
260			_c2022.
500			_a54
520			_aMediation is a new profession in social intervention based on the ethical communication and neutrality of a third party without decision-making power. The mediator prevents and manages interpersonal conflicts or conflict between individuals and an institution. However, the concept of mediation is often confused with other concepts (negotiation, conciliation, transaction, arbitration). The objective of this overview is therefore to clarify the concept of mediation and to examine its models (pragmatic, attributive, specialized, and professional) and its approaches (horizontal and vertical). Mediation applies to several areas (business, school, family, society, etc.), the main quality of mediators being their ability to communicate and to create a framework for finding peaceable solutions to problems.
690			_aapproach
690			_amodel
690			_aconcept
690			_amediation
690			_aapproach
690			_amodel
690			_aconcept
690			_amediation
786	0		_nSociographe | o 77 | 1 | 2022-02-09 | p. 129-138 | 1297-6628
856	4	1	_uhttps://shs.cairn.info/journal-sociographe-2022-1-page-129?lang=en
999			_c170993 _d170993