000 01611cam a2200253 4500500
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041 _afre
042 _adc
100 1 0 _aMartinez, Candice
_eauthor
245 0 0 _aConflicts at work and the need for recognition. What are the implications for mediation?
260 _c2022.
500 _a66
520 _aThis article is based on an original collaboration experience between a sociologist and mediators. The aim of the collaboration was to carry out participatory research, followed by the implementation of mediation in conflicts at work within social and medico-social institutions. Interviews and questionnaires were carried out in order to understand: the conceptions of conflict at work that management teams and front office professionals have; what their prior knowledge, expectations and representations of mediation are; what effect does the mediation process on conflicts at work have. Based on works of the sociology of organizations and the sociology of professional relations, the article refers to the concept of recognition in understanding the dynamics of conflict at work within social institutions, and the role that mediation can have in enabling dialogue at work and throughout work-related activity.
690 _amediation
690 _aconflict
690 _arecognition
690 _awork
690 _amediation
690 _aconflict
690 _arecognition
690 _awork
786 0 _nSociographe | o 78 | 2 | 2022-05-13 | p. 97-109 | 1297-6628
856 4 1 _uhttps://shs.cairn.info/journal-sociographe-2022-2-page-97?lang=en
999 _c171923
_d171923