000 02096cam a2200373 4500500
005 20250112035402.0
041 _afre
042 _adc
100 1 0 _aOrdener, Steve
_eauthor
700 1 0 _a Ivanaj, Silvester
_eauthor
700 1 0 _a Mesly, Olivier
_eauthor
245 0 0 _aDeveloping a scale to measure kindness in the workplace based on empathy, inclusivity, and recognition of effort
260 _c2024.
500 _a85
520 _aThe present research, centered around the tenets of data percolation methodology and the Churchill paradigm, aimed to create and validate a scale tailored to measure the construct of kindness in the workplace (KIW), extending beyond simply quantifying acts randomly. We undertook a comprehensive literature review, coupled with expert discussions, to identify the elements that determine KIW. We then collected the feedback from a diverse group of professionals to test the proposed, emerging model. The result is a multidimensional instrument that captures the three core components of KIW: empathy, inclusivity, and recognition of effort. This tool enhances the existing theoretical discourse on positive workplace behaviors and provides organizations with a metric to evaluate human performance, laying the foundation for custom interventions, and cross-cultural comparisons and industry benchmarks.
690 _ameasurement scale
690 _aChurchill paradigm
690 _aempathy
690 _adata percolation
690 _arecognition of effort
690 _akindness in the workplace
690 _aintention to quit
690 _ainclusivity
690 _ameasurement scale
690 _aChurchill paradigm
690 _aempathy
690 _adata percolation
690 _arecognition of effort
690 _akindness in the workplace
690 _aintention to quit
690 _ainclusivity
786 0 _nRevue de gestion des ressources humaines | o 130 | 4 | 2024-01-04 | p. 51-72 | 1163-913X
856 4 1 _uhttps://shs.cairn.info/journal-revue-de-gestion-des-ressources-humaines-2023-4-page-51?lang=en
999 _c172191
_d172191