000 01839cam a2200205 4500500
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041 _afre
042 _adc
100 1 0 _aNdiaye, Adama
_eauthor
700 1 0 _a Cousineau, Marie
_eauthor
245 0 0 _aHighlighting the paradoxes between employees and volunteers: Suggestions for adapting management
260 _c2020.
500 _a7
520 _a“ A volunteer is not an employee who is not paid, but an employee of an association is not quite like any other employee”! (Thierry 2012). Yet these two complementary actors who play an essential role in the performance of associations face paradoxes that generate certain tensions. This work argues that we should take into account their reactions in order to propose a form of management in keeping with these specificities. For this purpose, a qualitative methodology based on the case of the association Restos du Cœur was used. The analysis of forty stories of practices, complemented by participant observation and secondary data processing, demonstrate the nature of their perceptions. The results shed light on four paradoxes: namely, identity paradoxes, paradoxes of organizing, paradoxes of practice, and paradoxes of learning. They convey values leading to a positioning problem that may call into question the purpose of the mission. The analysis of defensive reactions gives rise to recommendations regarding the management of paradoxes. It calls for the development of “discussion spaces” in order to enable these two worlds with different perspectives to come together.
690 _avolunteer-employee paradoxes
690 _aassociation management
690 _aRestos du Cœur
786 0 _n@GRH | o 36 | 3 | 2020-10-01 | p. 119-143 | 2034-9130
856 4 1 _uhttps://shs.cairn.info/journal-agrh1-2020-3-page-119?lang=en
999 _c172504
_d172504