000 02390cam a2200361 4500500
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041 _afre
042 _adc
100 1 0 _aBalech, Sophie
_eauthor
700 1 0 _a Calciu, Michel
_eauthor
700 1 0 _a Monnot, Julien
_eauthor
700 1 0 _a Benavent, Christophe
_eauthor
245 0 0 _aThe mask as a polarizing object in the COVID-19 crisis: An NLP exploration of Twitter conversations (February–May 2020)
260 _c2022.
500 _a71
520 _aThe COVID-19 pandemic that has hit the planet offers a spectacular case study in disaster management. In this literature, the participatory paradigm is fundamental: the mitigation of the impact of the disaster, the quality of the preparation, and the resilience of the society all facilitate reconstruction, but depend on the participation of populations. It remains essential to observe and measure the mental health of populations (anxiety, confidence, hopes, etc.), identifying points of controversy and the content of the discourse, in order to support measures to encourage this participation. Social media, and in particular Twitter, offer valuable resources for exploring this discourse. The main result is based on the identification of the mask’s centrality and aims to establish the importance of this phenomenon. We show this quantitatively, and we explore the concept using NLP methods. The background is a major change in how the crisis is understood. While at the beginning of the cycle it is perceived as something exotic, it later becomes endemic to the social body. We draw on a database of 2.1 million tweets extracted from a corpus of 110 million, put together by an international data science team and dealing with variants of #COVID-19, #coronavirus, etc: the “COVID-19 Twitter data set.”
690 _adisaster management
690 _aSTM
690 _asocial media
690 _aCOVID-19
690 _acrisis management
690 _aNLP
690 _asemantic networks
690 _aSTM
690 _aDisaster management
690 _aCrisis management
690 _aSocial media
690 _aCovid-19
690 _aNLP
690 _asemantic networks
786 0 _nMarché et organisations | o 43 | 1 | 2022-02-11 | p. 151-187 | 1953-6119
856 4 1 _uhttps://shs.cairn.info/journal-marche-et-organisations-2022-1-page-151?lang=en
999 _c185883
_d185883