000 01259cam a2200229 4500500
005 20250112045548.0
041 _afre
042 _adc
100 1 0 _aMazières-Vaysse, Adrien
_eauthor
245 0 0 _aBetween Institutional Representation and Collective Action: The Variety of Trade-Union Practices in a Call Center
260 _c2013.
500 _a45
520 _aThis paper studies trade-union action in a call-center company, and describes how the contemporary injunction to a greater participatory democracy shows itself in a destabilized labor sector. It analyzes a particular trade-union action mode that articulates trade-union work in the staff representative institutions and collective action. This specific configuration makes the constitution of a participatory space possible, and enables the call-center operators’ intervention in the workplace and deliberation among the work collective.
690 _acall-centers
690 _alabor strike
690 _atrade-unionism
690 _aprecarious work
690 _acollective action
690 _arepresentation
786 0 _nParticipations | o 5 | 1 | 2013-06-06 | p. 77-101 | 2034-7650
856 4 1 _uhttps://shs.cairn.info/journal-participations-2013-1-page-77?lang=en
999 _c194852
_d194852