000			01791cam a2200205 4500500
005			20250112051011.0
041			_afre
042			_adc
100	1	0	_aSuriyantphupha, Pavaree _eauthor
700	1	0	_a Bourlakis, Michael _eauthor
245	0	0	_aInformation technology in a traditional retail supply chain: A structured literature review
260			_c2019.
500			_a52
520			_aNew business initiatives and current trends are creating more complexity in the retail supply chain and are necessitating the adoption of information technology (IT). The deployment of technology has increased both the efficiency of supply chain operations and customer satisfaction. As a result, IT has gained more attention from academics, practitioners, and policy makers. However, a holistic view of IT in the retail supply chain literature remains limited. This paper therefore conducts further research into this topic and discusses the role of IT in retail supply chains. The perceived benefits and challenges faced by retailers are evaluated following a structured literature review. The results reveal that the most widespread technologies are radio frequency identification, point-of-sale, and other inter-organizational systems that provide visibility across the value chain, reduce labor, decrease transaction time, and minimize operational costs. However, these innovative technologies remain limited to major retailers due to implementation costs and compatibility between legacy systems and trading partner systems.
690			_aAfrican management
690			_abusiness
690			_adatabase
786	0		_nProjectics / Proyéctica / Projectique | o 22 | 1 | 2019-06-12 | p. 89-102 | 2031-9703
856	4	1	_uhttps://shs.cairn.info/journal-projectics-2019-1-page-89?lang=en
999			_c200683 _d200683