000 01210cam a2200181 4500500
005 20250112053819.0
041 _afre
042 _adc
100 1 0 _aFayn, Marie-Georges
_eauthor
700 1 0 _a des Garets, Véronique
_eauthor
700 1 0 _a Rivière, Arnaud
_eauthor
245 0 0 _aA deeper understanding of consumer empowerment: Conceptual clarification and theoretical enrichment
260 _c2019.
500 _a90
520 _aAlthough marketing has only relatively recently become interested in empowerment, the profusion and diversity of research, as well as the absence of a consensual view, require clarification. This article proposes reporting on the main debates in the literature and clarifying the conceptual distinctions with related notions. In addition, considering recent evolutions generated by the participative web and the new status of the consumer-citizen, this research suggests an enhanced approach to empowerment in marketing, based on a multidisciplinary view of the original concept.
786 0 _nRevue française de gestion | 278 | 1 | 2019-04-30 | p. 121-145 | 0338-4551
856 4 1 _uhttps://shs.cairn.info/journal-revue-francaise-de-gestion-2019-1-page-121?lang=en
999 _c212140
_d212140