000 02065cam a2200229 4500500
005 20250112055551.0
041 _afre
042 _adc
100 1 0 _aValitova, Aysylu
_eauthor
245 0 0 _aToward the construction of an interpretative framework for interpersonal conflicts within organizations: A case study through the lens of Palo Alto School theories.
260 _c2023.
500 _a74
520 _aIn this article, we demonstrate the relevance of the conceptual categories of systemic analysis put forward by the Mental Research Institute (MRI) for the study of interpersonal conflicts, based on a review of the literature on conflicts, their management, and their types. We explore how its analytical concepts can be linked to the ongoing renewal of life histories and the internalization of contexts, in the sense of Bordieu’s “habitus.” This conceptual framework is then applied to a case at a Canadian university, which took place in two steps: an interpersonal conflict involving harassment that led to a conflict between the conflict management department and the staff union. The systemic analysis of relationships has led to an understanding of interpersonal conflict in terms of symmetrical schismogenesis and then “rigid complementarity,” which creates a form of relational frenzy. The systemic analysis of the relations between new trade unionists and members of the university management shows a positive schismogenesis and makes it possible to understand why and how an institutional rupture occurred, enabling the emergence of cooperation to prevent or resolve interpersonal conflicts.
690 _aschismogenesis
690 _aInterpersonal conflicts
690 _aMental Research Institute (MRI)
690 _aMental Research Institute
690 _aInterpersonal conflicts
690 _aschismogenesis
786 0 _nRIMHE : Revue Interdisciplinaire Management, Homme & Entreprise | 12o 50 | 1 | 2023-05-09 | p. 23-43 | 2259-2490
856 4 1 _uhttps://shs.cairn.info/journal-rimhe-2023-1-page-23?lang=en
999 _c219174
_d219174