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041 _afre
042 _adc
100 1 0 _aDeville, Aude
_eauthor
700 1 0 _a Leleu, Hervé
_eauthor
245 0 0 _aNew Measures to Compare Operational and Financial Bank Branch Performances
260 _c2010.
500 _a44
520 _aIn this paper, we introduce two new indicators of the operational and the financial performance of bank branch networks. We develop an alternative approach to the traditional productivity measures to take into account size and environmental and structural effects in the benchmark process. We use a nonparametric production frontier to estimate the efficiency indices within a unified framework. We apply our analysis to a sample of 1,423 bank branches belonging to 15 regional banks. Our results show that the operational and financial performances are weakly related to each other. Therefore, the two types of indicators appear to be more complementary than substitutional.
690 _aretail networks
690 _abank
690 _afinancial performance
690 _aoperational performance
786 0 _nAccounting Auditing Control | Volume 16 | 2 | 2010-09-01 | p. 97-126 | 1262-2788
856 4 1 _uhttps://shs.cairn.info/journal-accounting-auditing-control-2010-2-page-97?lang=en&redirect-ssocas=7080
999 _c454579
_d454579