000 | 01740cam a2200277 4500500 | ||
---|---|---|---|
005 | 20250121042405.0 | ||
041 | _afre | ||
042 | _adc | ||
100 | 1 | 0 |
_aBéraud, Paul _eauthor |
700 | 1 | 0 |
_a Chalancon, Benoit _eauthor |
700 | 1 | 0 |
_a Pénet, Caroline _eauthor |
700 | 1 | 0 |
_a Vittoz, Aurélie _eauthor |
700 | 1 | 0 |
_a Leca, Herminie _eauthor |
245 | 0 | 0 | _aBeing in a crisis and having a telephone. Issues and psychiatric modalities |
260 | _c2021. | ||
500 | _a89 | ||
520 | _aBased on the analysis of the implantation of a system of telephone listening, we offer a reflection on the issues involved in providing support by telephone in a public hospital establishment. Set up during the health crisis linked to Covid-19, the system makes it possible to evaluate and orientate multiple and varied requests received at a distance, and also imposes a reorganization of our frameworks of professional practice which we will discuss from three angles: the trinome of listeners (nurse, social worker, psychologist); the injunction to respond; and the distant proximity created by the virtual dimension of the telephone. The particular context of the shutdown permeates the whole of our reflection, because it created a temporal suspension and a sensitive experience without precedent in our contemporary societies, calling into question our roles as carers and our ways of caring. | ||
690 | _ahelp by telephone | ||
690 | _aemergency | ||
690 | _aCrisis lines | ||
690 | _ahelp by telephone | ||
690 | _aemergency | ||
690 | _aCrisis lines | ||
786 | 0 | _nConnexions | 115 | 1 | 2021-12-10 | p. 97-108 | 0337-3126 | |
856 | 4 | 1 | _uhttps://shs.cairn.info/journal-connexions-2021-1-page-97?lang=en&redirect-ssocas=7080 |
999 |
_c459682 _d459682 |