000 02145cam a2200301 4500500
005 20250121055101.0
041 _afre
042 _adc
100 1 0 _aSchütz, Gabrielle
_eauthor
245 0 0 _aSubcontracting through a gender lens: an analysis of the “permanent” outsourcing of general services based on the case of reception services
260 _c2022.
500 _a84
520 _aNumerous studies have shown that subcontracting produces relations of domination between the client company and the subcontractor. As a result, the service provider workforce ends up with lower wages and poorer working conditions. Adding to Joan Acker’s theoretical framework of gendered organisations, this article aims to renew the understanding of subcontracting by analysing it through the prism of gender. It focuses on the case of “permanent” subcontracting of the reception service. This form of externalization is found to contribute to the professional devaluation of receptionists and thus participates in the production of gender as a social process that assigns women to a subaltern and dominated position. Gender is also shown to be consubstantial to the construction of this organisational form. On the one hand, it constitutes a matrix of the theory of value that structures the boundaries of the firm, defining inside (“core”) tasks and outside (“support”) tasks. On the other hand, in combination with other relations of domination, gender contributes to the continuation of this organisational form by producing a workforce that supports it.
690 _agendered organisations
690 _asubcontracting
690 _agender
690 _areceptionists
690 _afacility management
690 _aoutsourcing
690 _agendered organisations
690 _asubcontracting
690 _agender
690 _areceptionists
690 _afacility management
690 _aoutsourcing
786 0 _nEntreprises et histoire | o 107 | 2 | 2022-08-10 | p. 45-59 | 1161-2770
856 4 1 _uhttps://shs.cairn.info/journal-entreprises-et-histoire-2022-2-page-45?lang=en&redirect-ssocas=7080
999 _c471694
_d471694