000			02214cam a2200349 4500500
005			20250121092506.0
041			_afre
042			_adc
100	1	0	_aRiou, Marine _eauthor
700	1	0	_a Tazarourte, Karim _eauthor
700	1	0	_a Hugenschmitt, Delphine _eauthor
700	1	0	_a Di Filippo, Christian _eauthor
700	1	0	_a Gueugniaud, Pierre-Yves _eauthor
245	0	0	_aInitiating basic first aid: Call-taker requests addressed to callers in French medical emergency calls
260			_c2023.
500			_a30
520			_aDuring an emergency call for cardiac arrest, the call-taker delivers requests and seeks to recruit the caller in a joint project: performing cardio-pulmonary resuscitation (CPR) while waiting for the ambulance. Based on a collection of 371 requests during French emergency calls, this paper investigates the institutional imprint on requests addressed to the caller. The linguistic design of requests differs from that observed in ordinary conversation among adults, with important variations depending on whether the caller is a layperson or a health care professional. Emergency calls are an extreme case of high legitimacy to request action, as seen in the call-taker’s use of imperatives (mettez-le au sol, “put him on the floor”), declarative structures in the present (vous le mettez au sol, “you put him on the floor”), and future (vous allez le mettre au sol, “you are going to put him on the floor”). Call-takers modulate their requests according to the deontic contingencies they identify, sometimes by means of presequences, but show little orientation toward epistemic contingencies.
690			_aFrench
690			_ainstitutional interactions
690			_arequests
690			_acardiac arrest
690			_alinguistic design
690			_aemergency calls
690			_aFrench
690			_ainstitutional interactions
690			_arequests
690			_acardiac arrest
690			_alinguistic design
690			_aemergency calls
786	0		_nLangage et société | o 179 | 2 | 2023-06-22 | p. 35-58 | 0181-4095
856	4	1	_uhttps://shs.cairn.info/journal-langage-et-societe-2023-2-page-35?lang=en&redirect-ssocas=7080
999			_c514111 _d514111