000 01994cam a2200301 4500500
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041 _afre
042 _adc
100 1 0 _aVicdan, Handan
_eauthor
700 1 0 _a Pérezts, Mar
_eauthor
700 1 0 _a Fuat Fırat, Asım
_eauthor
245 0 0 _aLicense to heal: Understanding a healthcare platform organization as a multi-level surveillant assemblage
260 _c2022.
500 _a41
520 _aPlatform organizations bring renewed attention to power disparities and risks in the rise of surveillance capitalism. However, such critical accounts provide a partial understanding of the complexity of surveillance phenomena in such shifting socio-technical and digital environments. The findings from a netnographic investigation of a healthcare platform organization, PatientsLikeMe, unravel how platforms become the locus where multi-level flows of surveillance converge, thereby constituting what we identify as a surveillant assemblage. We develop a comprehensive approach for understanding how platforms constitute a dynamic crossroads of micro-, meso- and macro-surveillance phenomena within and beyond the online communities they create. This study highlights this surveillant assemblage’s emerging practices and potentially empowering outcomes that enable multi-stakeholder involvement in big data and knowledge generation in healthcare. Broader implications of multi-level surveillance in and through platforms are discussed.
690 _aPlatform organization
690 _aNetnography
690 _aHealthcare
690 _aMulti-level surveillance
690 _aSurveillant assemblage
690 _aPlatform organization
690 _aNetnography
690 _aHealthcare
690 _aMulti-level surveillance
690 _aSurveillant assemblage
786 0 _nM@n@gement | 24 | 4 | 2022-04-28 | p. 18-35 | 1286-4692
856 4 1 _uhttps://shs.cairn.info/journal-management-2021-4-page-18?lang=en&redirect-ssocas=7080
999 _c515438
_d515438