000 00866cam a2200157 4500500
005 20250121093539.0
041 _afre
042 _adc
100 1 0 _aRutambuka, David
_eauthor
245 0 0 _aHow do mergers and acquisitions impact customer satisfaction?
260 _c2022.
500 _a32
520 _aThis research analyzes M&A performance in terms of customer satisfaction. We find that customer satisfaction differs according to the type of M&A and the sectors in which the firms operate. Finally, we make recommendations for increased M&A success. This empirical study is based on 2,769 M&A operations carried out by 139 companies over the course of 21 years.
786 0 _nManagement & Avenir | 127 | 1 | 2022-03-15 | p. 83-104 | 1768-5958
856 4 1 _uhttps://shs.cairn.info/journal-management-et-avenir-2022-1-page-83?lang=en&redirect-ssocas=7080
999 _c516200
_d516200