000 01341cam a2200229 4500500
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041 _afre
042 _adc
100 1 0 _aBen Kacem, Montaha
_eauthor
245 0 0 _aTrade Union Renewal in Call Centers: At the Dawn of the Tunisian Revolution
260 _c2014.
500 _a27
520 _aThe union renewal requirement is not something new, but current social alternations and the transformations related to labor relations make it more obvious today. The union develops and mobilizes new resources that enable it to strengthen its mechanisms of action, as well as its position, in an increasingly volatile context. An empirical study of a multinational firm delocalized in Tunisia reveals the method used by the union in call centers to gradually gain access to four sources of power before and after the Tunisian revolution so as to earn more credibility and expand its fields of intervention.
690 _aunion renewal
690 _atunisian revolution
690 _asolidarity
690 _anetwork
690 _asocial change
690 _amultinational power
786 0 _nNouvelle revue de psychosociologie | o 18 | 2 | 2014-11-28 | p. 85-101 | 1951-9532
856 4 1 _uhttps://shs.cairn.info/journal-nouvelle-revue-de-psychosociologie-2014-2-page-85?lang=en&redirect-ssocas=7080
999 _c524765
_d524765