000			01976cam a2200313 4500500
005			20250121114929.0
041			_afre
042			_adc
100	1	0	_aGarrido-López, Mariano _eauthor
700	1	0	_a Cai-Hillon, Yue _eauthor
245	0	0	_aWhere are the people in Continuous Improvement efforts?
260			_c2020.
500			_a55
520			_aThe main motivation for organizations to embark upon continuous improvement (CI) efforts such as Lean Six Sigma (LSS) has been traditionally to improve key measures of performance (e.g. cost, speed, etc.). However, most efforts have been confronted with significant implementation failures, primarily due to the lack of proper consideration for the organizational and people-related aspects of change. Even though the need to address these key aspects has been mentioned in the literature, there appears to be theoretical and empirical gaps on both, the structural and implementation aspects of how Change Management (CM) / Organization Development (OD) are integrated into CI efforts. This paper will share the experience of how one mature organization attempted to design and deploy a framework that integrated LSS and CM/OD. This study also explores how a socio-economic approach could address the deficiencies and challenges faced by existing frameworks.
690			_achange management
690			_acontinuous improvement efforts
690			_asocio-economic approach
690			_aqualitative research
690			_aSEAM
690			_aorganization development
690			_achange management
690			_acontinuous improvement efforts
690			_asocio-economic approach
690			_aqualitative research
690			_aSEAM
690			_aorganization development
786	0		_nRecherches en Sciences de Gestion | o 138 | 3 | 2020-12-23 | p. 101-130 | 2259-6372
856	4	1	_uhttps://shs.cairn.info/journal-recherches-en-sciences-de-gestion-2020-3-page-101?lang=en&redirect-ssocas=7080
999			_c547737 _d547737