000 01787cam a2200265 4500500
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041 _afre
042 _adc
100 1 0 _aNdiaye, Adama
_eauthor
700 1 0 _a Benoist, Sandrine
_eauthor
245 0 0 _aRegulation of interpersonal conflicts: a reading through the prism of strong and weak coupling. Two contrasting social and medico-social case studies
260 _c2022.
500 _a67
520 _aDoes the inclusion of management tools in a weakly coupled system help to regulate interpersonal conflicts? The weak coupling system frames the questioning, and an ethnographic approach of two longitudinal case studies in the social and medico-social sector is deployed. The results show two contrasting trajectories: a first case showing that strong coupling does not offer the possibility of managing interpersonal conflicts (REPOSANCE case study). The second study underlines that a weak coupling between the way in which the tool was constructed and the way in which it is used, shows a capacity to effectively deal with interpersonal conflicts (RESTOS DU COEUR care study). By proposing the weak coupling system, we show its role in the virtuous and lasting management of interpersonal conflicts.
690 _astrong and weak coupling
690 _asocial and medico-social sector
690 _amanagement tool
690 _ainterpersonal conflicts
690 _astrong and weak coupling
690 _asocial and medico-social sector
690 _amanagement tool
690 _ainterpersonal conflicts
786 0 _nRecherches en Sciences de Gestion | o 149 | 2 | 2022-09-21 | p. 103-125 | 2259-6372
856 4 1 _uhttps://shs.cairn.info/journal-recherches-en-sciences-de-gestion-2022-2-page-103?lang=en&redirect-ssocas=7080
999 _c547853
_d547853