000 01501cam a2200241 4500500
005 20250121120817.0
041 _afre
042 _adc
100 1 0 _aKoubi, Geneviève
_eauthor
245 0 0 _aTeleservices, Online Services or Remote Services? Terms for the Modernization of Administrative Relations
260 _c2013.
500 _a100
520 _aElectronic or digital administration involves administrations as well as their constituencies. However in some applications, the use of the term “teleservice” has led to a focus on measures implemented to simplify relations between administrations and the citizens. Making a distinction between online services, remote services, and teleservices would make it possible to distinguish between, on the one hand, the confirmation that public services are limited solely to provision of services, and on the other, the consolidation of the rhetoric according to which a user is no longer an active player but rather subjects of public service.
690 _ateleservices
690 _a“service-public.fr”
690 _aE-administration
690 _aonline services
690 _aadministrative relations
690 _aelectronic administration
690 _adigital administration
786 0 _nRevue française d’administration publique | o 146 | 2 | 2013-08-01 | p. 339-350 | 0152-7401
856 4 1 _uhttps://shs.cairn.info/journal-revue-francaise-d-administration-publique-2013-2-page-339?lang=en&redirect-ssocas=7080
999 _c552670
_d552670