000 01828cam a2200157 4500500
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041 _afre
042 _adc
100 1 0 _aBernard, Sophie
_eauthor
245 0 0 _aInternal Promotion in the Superstore Sector : The End of a Myth ?
260 _c2012.
500 _a76
520 _aFocusing on the case of the superstore sector, this article sheds light on the sources of dedication to work and the contradictory dynamics operating in the world of work today. At precisely the moment that companies are demanding considerable employee commitment, they possess fewer and fewer resources to engender it. Superstores are emblematic of this paradox, organised as they are according to “just in time” and “zero inventory” principles, which require intense dedication from store staff amounting to total working time flexibility. The incentive model promoted in the sector is to promise employees compensation in the form of internal promotion. This managerial rhetoric, though addressed to all employees, today only affects a tiny minority. The impact on the dedication of store staff is analysed using a typology of this population that allows light to be shed on the different degrees and types of commitment to work that characterise it. What is found is that a significant proportion of shop floor staff adopts an attitude of resignation. Consequently, though the work gets done “despite everything,” this is primarily because disengagement by some is compensated for by over-commitment by others, in the latter case due to motivations other than internal promotion.
786 0 _nRevue française de sociologie | 53 | 2 | 2012-05-15 | p. 259-291 | 0035-2969
856 4 1 _uhttps://shs.cairn.info/journal-revue-francaise-de-sociologie-1-2012-2-page-259?lang=en&redirect-ssocas=7080
999 _c557160
_d557160