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041 _afre
042 _adc
100 1 0 _aDutertre, Emmanuelle
_eauthor
700 1 0 _a Jullien, Bernard
_eauthor
245 0 0 _aThe Impeded Development of Large Retailers in the Automotive Repair Business
260 _c2016.
500 _a55
520 _aIn the late 1970s, the automotive repair and distribution sector came under assault from chains offering fast repair solutions based on the model of large retailers. They proposed a new way to deal with customer demand. By using the work related to the economy of qualities, we show that this attempt at market reconfiguration came up against both the intrinsic properties of the object, defined as “epistemologically obscure “(Borg, 2012), and the way tradespeople treat the customer’s needs, in other words a way that is interpretable and adjustable to particular needs (Karpik, 2007; Mallard, 2011).
690 _aautomobile repair
690 _aeconomics of qualities
690 _amarket
690 _amass distribution
690 _astandardization of demand
786 0 _nRevue Française de Socio-Économie | o  16 | 1 | 2016-03-03 | p. 81-98 | 1966-6608
856 4 1 _uhttps://shs.cairn.info/journal-revue-francaise-de-socio-economie-2016-1-page-81?lang=en&redirect-ssocas=7080
999 _c557974
_d557974