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041 _afre
042 _adc
100 1 0 _aVoinot, Denis
_eauthor
700 1 0 _a Fortunato, Aurélien
_eauthor
245 0 0 _aContractual best practice and consumer protection in the collaborative economy
260 _c2019.
500 _a31
520 _aBeyond enabling the meeting of peers, the digital platforms of the collaborative economy sector offer a broader service. The result is a complex contractual construction made up of several participants, either professionals or peers. The description of this construction in the general terms and conditions does not always interest the consumer who is looking for a product or service on these platforms. However, consumers need protection. Legislative interventions guarantee protection for consumers in their relationship with platforms. This imposes a difficult distinction for the consumer between what is proposed by the platform, what is proposed by another professional, and what is proposed by a peer. A European legislative intervention could take into account the specificity of the collaborative contractual relationship by considering the collaborative supplier as a non-professional, which would remove them from the category of consumer in their relationship with a peer. However, the implementation of best practices also appears to provide increased protection for platform users. Public authorities encourage the establishment of such practices, which also allows the platforms to participate in their own regulation. Voluntary initiatives such as standardization can also contribute to regulating the sector, as can academic initiatives, such as that proposed by the Équipe René Demogue of the University of Lille, through its dedicated website.
690 _acollaborative economy
690 _acollaborative contractual relationship
690 _abest practice
690 _aconsumption
690 _aconsumer protection
690 _acontract
690 _aEU law
690 _aplatform
786 0 _nRevue internationale de droit économique | XXXIII | 3 | 2019-12-16 | p. 305-314 | 1010-8831
856 4 1 _uhttps://shs.cairn.info/journal-revue-internationale-de-droit-economique-2019-3-page-305?lang=en&redirect-ssocas=7080
999 _c566360
_d566360