000 02395cam a2200277 4500500
005 20250121131541.0
041 _afre
042 _adc
100 1 0 _aHomburg, Vincent
_eauthor
700 1 0 _a Moody, Rebecca
_eauthor
700 1 0 _a Yang, Qiaomei
_eauthor
700 1 0 _a Bekkers, Victor
_eauthor
245 0 0 _aAdopting microblogging solutions for interaction with government: survey results from Hunan province, China
260 _c2022.
500 _a78
520 _aAuthorities in the People’s Republic of China communicate with citizens using an estimated 600,000 Sina Weibo microblogs. This study reports on a study of Chinese citizens’ adoption of microblogs to interact with the government. Adoption results from trust and peer pressure in  smaller-network ties (densely knit, pervasive social networks surrounding individual citizens).  Larger-network ties (trust in institutions at large, such as the Chinese Communist Party, executive organizations, the judicial system, the media, etc.) are not associated with the adoption of microblogging. Furthermore, higher levels of anxiety are correlated with lower levels of use intention, and this finding underlines the impact of the Chinese authority’s surveillance and control activities on the lives of individual Chinese citizens. Based on these findings, we outline a theory of why citizens use microblogs to interact with the government and suggest avenues for further research into microblogs, state–citizen communication patterns and technology adoption. Points for practitionersOur research identifies trust in individual civil servants, citizens’ anxiety and peer pressure as drivers of Chinese citizens’ intentions to use the Weibo microblogging platform to interact with the Chinese government. This insight allows practitioners to better understand citizens’ drivers and obstacles in the use of social media in state–citizen relations in China.
690 _aadoption
690 _aSina Weibo
690 _aconfiance dans le gouvernement
690 _adiffusion
690 _amédias sociaux
690 _aChine
690 _amicroblogage
786 0 _nInternational Review of Administrative Sciences | 88 | 1 | 2022-03-07 | p. 85-104 | 0303-965X
856 4 1 _uhttps://shs.cairn.info/journal-international-review-of-administrative-sciences-2022-1-page-85?lang=en&redirect-ssocas=7080
999 _c569635
_d569635