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041 _afre
042 _adc
100 1 0 _aMention, Anne-Laure
_eauthor
245 0 0 _aInvestigating the Relationships between Innovation and Performance in Services: An Intellectual Capital Perspective
260 _c2012.
500 _a95
520 _aService sector firms have long been neglected in innovation studies despite their increasing importance for economies. However, recent research has revealed that service firms do innovate, although they follow distinct paths and reach different outcomes than those of the manufacturing sector. Measuring the effects of innovation on performance has thus become an essential concern for policy makers and business leaders alike. This dissertation specifically contributes to the current debate on the effects of innovation on performance at the firm level in the service sector by shedding more light on the characteristics of these complex relationships and by defining the underlying mechanisms. For these purposes, an intellectual capital perspective is adopted. Classification JEL: O31, O32, L80, M21
690 _afirm-level impact
690 _aintellectual capital
690 _aperformance
690 _ainnovation
690 _ameasurement
786 0 _nReflets et perspectives de la vie économique | Volume LI | 3 | 2012-10-01 | p. 97-104 | 0034-2971
856 4 1 _uhttps://shs.cairn.info/journal-reflets-et-perspectives-de-la-vie-economique-2012-3-page-97?lang=en&redirect-ssocas=7080
999 _c577030
_d577030