000			01774cam a2200229 4500500
005			20250121135408.0
041			_afre
042			_adc
100	1	0	_aSeferdjeli, Laurence _eauthor
700	1	0	_a Terraneo, Fabienne _eauthor
245	0	0	_aUnderstanding care work in hospitals
260			_c2015.
500			_a78
520			_aIn a context in which health institutions have transparency obligations toward authorities and patients, quality management and best practices—defined according to scientific standards—have become major concerns for in-house management. While protocols and regulations are necessary for orienting work, they do not apply by themselves. In providing standardized and stabilized work descriptions, these documents contribute to hiding what workers effectively do in unstable and variable situations in which numerous, sometimes contradictory, elements need to be simultaneously considered. In this study, we look into this claim made by the French ergonomics stream and we consider the serious and irreducible gap between “prescribed work” and “real work.” Such an understanding of work based on research evidence is more adapted to professional realities and provides (valued) resources in nursing education. Based on information collected in three work analysis studies conducted by our team in hospital settings, we deepen these notions and their implication for practice and education.
690			_ahospital
690			_aquality
690			_aprotocol
690			_awork analysis
690			_anursing
786	0		_nRecherche en soins infirmiers | o 120 | 1 | 2015-04-07 | p. 6-22 | 0297-2964
856	4	1	_uhttps://shs.cairn.info/journal-recherche-en-soins-infirmiers-2015-1-page-6?lang=en&redirect-ssocas=7080
999			_c578327 _d578327