000			02390cam a2200241 4500500
005			20250121144745.0
041			_afre
042			_adc
100	1	0	_aPrévost, Marie-Claude _eauthor
700	1	0	_a Spooner, Daniel _eauthor
245	0	0	_aRapid Design of Innovative Products and Services Using a Proactive Ergonomic Approach
260			_c2014.
500			_a43
520			_aIn this case study, new product and service ideas are proposed to a client by using a prospective ergonomics approach. This approach differs from more traditional approaches where one works within a specific, client-defined project. The approach is designed and adapted so that all steps could be conducted within a short period of time and can provide a maximum number of prospective elements, which could lead to the creation of novel ideas. The pre-project methodology that we use includes information gathering sessions conducted with expert users, task analysis and concludes by the generation of ideas for future projects. The methods and techniques used also ensure that a close link with the workplace is maintained throughout the pre-project and take into account criteria to evaluate the future usefulness of the produced ideas. After meeting with five users in seven days, designers identified twenty problems that could be tackled and eight design ideas that could be implemented over the short, medium and long terms in the client’s occupational therapy postural aid equipment field. The ideas encompassed a wide range of potential projects, including physical product improvements, new product lines, Web sites, software improvements and longer term research. This wide range of projects was possible because the pre-project was not constrained by specific project scopes and timelines defined by the client. The client was involved in the final idea evaluation process. As a result of this study, three projects that were identified during this study are being developed and already have or will be released to market.
690			_aneed elicitation
690			_afuture needs
690			_adesign
690			_aprospective ergonomics
690			_ahuman factors
690			_apostural aid
786	0		_nLe travail humain | 77 | 3 | 2014-08-18 | p. 207-230 | 0041-1868
856	4	1	_uhttps://shs.cairn.info/journal-le-travail-humain-2014-3-page-207?lang=en&redirect-ssocas=7080
999			_c590263 _d590263