000			02951cam a2200301zu 4500
001			45006510
003			FRCYB45006510
005			20250107205032.0
006			m o d
007			cr un
008			250107s2007 fr | o|||||0|0|||eng d
020			_a9780750683289
035			_aFRCYB45006510
040			_aFR-PaCSA _ben _c _erda
100	1		_aRemenyi, Dan
245	0	1	_aThe Effective Measurement and Management of ICT Costs and Benefits _c['Remenyi, Dan', 'Money, Arthur', 'Bannister, Frank']
264		1	_bElsevier Science _c2007
300			_a p.
336			_btxt _2rdacontent
337			_bc _2rdamdedia
338			_bc _2rdacarrier
650		0	_a
700	0		_aRemenyi, Dan
700	0		_aMoney, Arthur
700	0		_aBannister, Frank
856	4	0	_2Cyberlibris _uhttps://international.scholarvox.com/netsen/book/45006510 _qtext/html _a
520			_aThis is a new and extensively updated edition of one of leading and authoritive books on the subject of IT costs and benefits. Since it was first published in the early 1990s, this book has established itself as the most comprehensive and complete approach to understanding the economics of how information is used to boost the efficiency or effectiveness of companies. The ideas in this book are used extensively in business, and the book is widely adopted and recommended at leading business schools around the world. This book will show you: How to use cost benefits analysis or business case accounting How to use user satisfaction surveys and value for money studies How to integrate IT benefit delivery into IT project management This book covers a wide spectrum of IT cost and benefit solutions, ranging from business case accounting and user satisfaction studies right through to the business processes which need to be in place in order to ensure the effective measurement and management of IT costs and benefits. This book takes you through a basic understanding of the issues involved and onto the detail of how to perform the techniques required to measure and thus manage IT costs and benefits. The rapidly increasing level of expenditure on information technology in most organisations is one reason why IT benefits management has become an important business concern. Top management have begun to insist that much more attention be paid to the economic aspects of information systems. put the difficulties with IT benefits behind you measure IT benefits and manage their delivery know what measurement tools are available for the task New to the third edition: The evolution of thinking in ICT costs and benefits; management instinct; the chapter on Identification and Treatment of ICT costs is replaced with a more thorough treatment of the subject; the chapter on Risk Analysis is expanded by 50% with new and latest thinking on the subject; new chapters on: ICT evaluation as a political act, and the evaluation of an outsourcing contract.
999			_c59419 _d59419