L’organisation homme-machine de la communication automatisée d’entreprise dans le capitalisme : le cas des robots conversationnels (notice n° 120398)
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| fixed length control field | 02446cam a2200313 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250112013537.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Le Corf, Jean-Baptiste |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | L’organisation homme-machine de la communication automatisée d’entreprise dans le capitalisme : le cas des robots conversationnels |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2018.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 79 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Les Big Data conduisent les entreprises à automatiser leur communication pour leurs clients ou salariés. Nous examinons à partir d’investigations empiriques d’abord les stratégies de nouveaux entrants sur ce marché des robots conversationnels et leurs places dans les dynamiques du capitalisme. Puis sont étudiées les conséquences de ces stratégies sur la communication organisationnelle. L’accent est mis sur le rôle de l’humain dans le développement de ces dispositifs, les récits soutenant le renouvèlement des relations avec les publics, ainsi que les formes hybrides du travail (salariés / intelligence artificielle) ne remettant pas en cause une organisation industrielle de la conversation. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The Man-Machine Organization of Automated Corporate Communication in Capitalism: The Case of ChatbotsBig Data lead companies to automate their communication for their customers or employees. From empirical investigations we will first examine the strategies of new entrants in this market of conversational robots and their places in the dynamics of capitalism. Then, we will study the consequences of these strategies on organizational communication. Emphasis is placed on the role of the human being in the development of these devices, the story-telling supporting the renewal of relations with the public, as well as the hybrid forms of work (employees / artificial intelligence) not calling into question an industrial organization of the conversation. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | capitalisme |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | organisation |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Big Data |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | communication automatisée |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | technologies numériques |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | chatbots |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | digital technologies |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Big Data |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | automated communication |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | capitalism |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | organization |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | chatbots |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Communication & management | 14 | 2 | 2018-09-10 | p. 35-52 | 2269-7195 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/revue-communication-et-management-2017-2-page-35?lang=fr">https://shs.cairn.info/revue-communication-et-management-2017-2-page-35?lang=fr</a> |
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