The use of internet banking by businesses and its effects on service quality (notice n° 187275)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01022cam a2200169 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250112043513.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fourati Ennouri, Mona |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | The use of internet banking by businesses and its effects on service quality |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2018.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 44 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Online banking uses are continuously evolving. However, there is a lack of research focusing on these uses and their impacts on businesses. This paper examines the effects that online banking uses have on service quality in business-to-bank exchanges. The results of the qualitative study of nine Tunisian companies validate the theoretically developed typology of uses. They show that internet banking uses are basic and that their effects on service quality are mixed. |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Chaabouni, Jamil |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Management & Avenir | o 103 | 5 | 2018-10-08 | p. 15-42 | 1768-5958 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-management-et-avenir-2018-5-page-15?lang=en">https://shs.cairn.info/journal-management-et-avenir-2018-5-page-15?lang=en</a> |
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