How do mergers and acquisitions impact customer satisfaction? (notice n° 516200)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00866cam a2200157 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250121093539.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Rutambuka, David |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | How do mergers and acquisitions impact customer satisfaction? |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2022.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 32 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This research analyzes M&A performance in terms of customer satisfaction. We find that customer satisfaction differs according to the type of M&A and the sectors in which the firms operate. Finally, we make recommendations for increased M&A success. This empirical study is based on 2,769 M&A operations carried out by 139 companies over the course of 21 years. |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Management & Avenir | 127 | 1 | 2022-03-15 | p. 83-104 | 1768-5958 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-management-et-avenir-2022-1-page-83?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-management-et-avenir-2022-1-page-83?lang=en&redirect-ssocas=7080</a> |
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