Questioning the business model of SMEs in the well-being sector: a focus on the French market (notice n° 809606)

détails MARC
000 -LEADER
fixed length control field 02490cam a2200325 4500500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250123124735.0
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title fre
042 ## - AUTHENTICATION CODE
Authentication code dc
100 10 - MAIN ENTRY--PERSONAL NAME
Personal name Abdeltawab, Ahmed
Relator term author
245 00 - TITLE STATEMENT
Title Questioning the business model of SMEs in the well-being sector: a focus on the French market
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2023.<br/>
500 ## - GENERAL NOTE
General note 36
520 ## - SUMMARY, ETC.
Summary, etc. L’objectif de cet article est de déterminer les principaux facteurs affectant la demande des consommateurs et par conséquent les business models (BM) des PME du secteur du bien-être en France, après la crise sanitaire de la Covid-19. Nous nous concentrons spécifiquement sur les instituts de soins, beauté et massage. La démarche suivie est qualitative. À partir d’entretiens semi-structurés avec des propriétaires/managers de ces établissements, ainsi que des focus groups avec des clients, nous identifier les obstacles socio-économiques à l’utilisation des services proposés. Notre étude révèle l’importance de la diversification et de l’utilisation accrue de la technologie pour améliorer l’expérience client et maintenir un avantage concurrentiel.
520 ## - SUMMARY, ETC.
Summary, etc. The aim of this paper is to determine the main factors affecting consumers demands and as result the business models (BMs) of SMEs in the well-being sector in France, post Covid-19. In this research, the authors have focused specifically on Beauty Care and Massage institutions. The methodology used in this paper is qualitative and involves semi-structured interviews with owners/managers of massage and beauty care institutions, as well as focus groups with customers. Through the analysis of focus group data, the study identifies socio-economic barriers to the uptake of these services. On the other hand, interviews with the owners/managers reveals the importance of diversification and increased use of technology in enhancing the customer experience and maintaining a competitive edge.
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element massage
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element bien-être
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element PME
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Covid-19
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element soin et beauté
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element business model
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element beauty care
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element massage
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element SME
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element well-being
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Covid-19
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element business model
700 10 - ADDED ENTRY--PERSONAL NAME
Personal name Kachour, Maher
Relator term author
786 0# - DATA SOURCE ENTRY
Note Question(s) de management | 44 | 3 | 2023-07-12 | p. 93-106 | 2262-7030
856 41 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://shs.cairn.info/revue-questions-de-management-2023-3-page-93?lang=en&redirect-ssocas=7080">https://shs.cairn.info/revue-questions-de-management-2023-3-page-93?lang=en&redirect-ssocas=7080</a>

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