Impacto de los elementos de servicio en la satisfacción de los alumnos en formación continúa: caso de un proyecto para introducir el “Blended Learning” (notice n° 952009)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01621cam a2200289 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250125041327.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Tchuente, Monique |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Impacto de los elementos de servicio en la satisfacción de los alumnos en formación continúa: caso de un proyecto para introducir el “Blended Learning” |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2019.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 32 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Ocho elementos son identificados para la caracterización de los servicios del blended learning en formación continua. Su evaluación está basada en una variante del modelo de confirmación de las esperas (previsiones) donde la calidad percibida tiene un impacto directo sobre la satisfacción. El modelo tétraclasse introducido por Llosa luego es retenido para el análisis del impacto de estos elementos de servicio sobre la satisfacción de los alumnos. Un estudio de caso sobre una empresa camerunesa es presentada. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | satisfacción de los alumnos |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | modelo tétraclasse |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | impacto de los elementos de servicio |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | paradigma de confirmación de las esperas (previsiones) |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | blended learming |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | tetraclasse model |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | learner satisfaction |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | blended learning |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | impact of service elements |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | expectations confirmation |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Tsapi, Victor |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Recherches en Sciences de Gestion | 134 | 5 | 2019-10-31 | p. 111-131 | 2259-6372 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/revista-recherches-en-sciences-de-gestion-2019-5-page-111?lang=es&redirect-ssocas=7080">https://shs.cairn.info/revista-recherches-en-sciences-de-gestion-2019-5-page-111?lang=es&redirect-ssocas=7080</a> |
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